A 50% deposit of the total package price is required to begin work and is non-refundable once paid. The remaining balance is due prior to final approval and website launch.
The client is solely responsible for supplying accurate, complete written content ("verbiage"), photos, and other materials via the Content Submission Google Doc and accompanying Google Drive folder. Delays in content submission may extend the project timeline beyond the estimated 30–60 days.
All designs, graphics, logos, and creative work remain the exclusive property of In Harmony™ until final payment has been received in full. Upon full payment, ownership transfers to the client as specified for the applicable package.
Outdated logos or branding will be refreshed at no additional cost with the purchase of any website package. The full Complete Branding & Rebranding Package is included only with the Standard Website and Complete Suite Package.
In Harmony™ builds exclusively on the Wix platform. Domain registration, hosting plan fees, and any business email service (currently Google Workspace) are billed at the provider's cost and reimbursed by the client. Clients who already own a domain may connect it at no additional registration cost. Google Voice setup, when requested, is provided at no charge by In Harmony™; the client is responsible for Google's own monthly service fee.
The Standard Website and Complete Suite Package include unlimited revisions during the design phase only. Revision requests made after final approval and launch are billed at current service rates or may be covered under an active maintenance plan.
Projects are estimated at 30–60 days from deposit to launch, contingent on timely content submission and client participation in scheduled check-ins.
Discounts do not stack. Where a client qualifies for more than one applicable promotion or bundled discount, the greater discount will be applied — not both.
Should a client cancel after the deposit has been paid, the deposit is non-refundable. Any work completed to that point will be provided to the client in its current state.
Every package includes 30 days of complimentary post-launch support for minor edits, troubleshooting, and guidance. Support requested beyond that period requires enrollment in a Website Maintenance Plan or is billed at current service rates.
Full ownership of the website, domain, hosting access, and business email administration transfers to the client upon receipt of final payment.
Questions can be directed to hello@alwaysinharmony.com.